Our Process

Our Process

About Us

 

Our Process

At Communications Management Group we remove the burden of auditing, aligning, implementing and supporting your business technology services, enabling your team to be more agile while continuing to support the pace of the organization.

 

Baseline Audit

It all starts with the baseline audit. We ask a few simple questions about where you want to take your business and where it stands today. By examining and understanding your business’s key goals, current relationships, day-to-day issues, workflows, projects and pain points, we can identify the crucial technology service options your company needs and align them with your go-forward business strategy.

 

Technology Services Alignment

Our technology services alignment model focuses on identifying the best service and delivery models available for your consideration while vetting compatible vendors for your company’s needs. The model aligns strategic business goals and technology services, creating an effective customer experience that covers your requirements and fulfills critical technology demands.

 

Technology Services Lifecycle Management

As a core part of our value proposition, we focus on cultivating and supporting the ongoing post-procurement relationship between you and your technology services vendors.

Communications Management Group ensures that your technology services vendors remain committed throughout the entire services lifecycle. Communications Management Group:

  • Performs the service implementation and installation legwork on your behalf, so your business doesn’t lose its core focus;
  • Handles various reporting, asset documentation, billing and compliance issues; and
  • Offers ongoing proactive account support, whether you need to manage your telecom expenses and control costs or need an experienced and proactive helpdesk and support team.

With our comprehensive technology services lifecycle management, your business can get back to what it does best without having to struggle with day-to-day tactical break fix issues.

Contact us today and let Communications Management Group design the strategic roadmap that places your business on the path to success.

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project you’re trying to figure out?

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